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I haven't received my order and I would like a refund

Posted by eopenmarket(ip:)

Date 2017-08-21 15:49:51

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Dear Monica,

We received your email in our Gmail.
We have resolved your issue . Thank you for your business & patience in this matter.

Regards,
eopenmarket


[ Original Message ]

I made my order three months ago and I haven't received anything. I  am so disappointed because I was looking forward to trying samples of Korean products  And now, I don't know where I can claim or ask for a refund :( I know that I did my purchase with economy shipping, but I've made my purchases with economy shipping in other Websites and this is the first Website where I don't receive my order. Could anyone help me? Thank you.

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