Thank you for your review & notifying us regarding the matter

We are truly sorry for the unpleasant experience you had about this product. We understand your disappointment and apologize for any inconvenience that you experienced.

The weight of the product shows on the website (200g) is included the parcel packaging and the bubble wrap…etc. You may find the weight on the delivery sticker different as it indicated only the weight of the product itself without the envelope and bubble wraps. Please kindly refer to the photo attached for the item weight.

We apologize that it has caused you inconveniences about it.

We would like to thank you for bringing this to our attention. It will help us to improve our operations and services.

I am disappointed by the box of the luck, first I do not come in box, if not in small bag, I do again the weight it is not the one that says the publication, is a deception, 140 Gr the box comes with 34 samples, of unknown brands, I asked for the box in the so called box of update. I will not return to buy. In addition the cost of sending is very high almost the double of his royal value.